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Frequently Asked Questions

Subscriptions, shipping, customs, stacking and returns.

Subscriptions

How do subscriptions work?

Choose the 30-Day Supply on any formula or bundle and you'll save 20%, with a fresh bottle delivered monthly. Prefer to stock up? The 90-Day Supply sends 3 bottles every 3 months at 30% off, and ships free.

You're charged each time an order is dispatched, at the same discounted price, for as long as you stay subscribed.

Can I skip, pause or cancel?

Yes, any time before your next dispatch. Log in to your account and go to My Subscriptions to skip a delivery, pause, change frequency or quantity, swap product, or cancel. There's no lock-in contract, no minimum number of orders and no cancellation fee.

How do I manage my subscription?

Everything is in your account. Log in and open My Subscriptions to see your next delivery date, then skip a delivery, pause for 1 or 2 months (or until you resume), switch between monthly and every 3 months, change quantity, swap to another formula, or cancel anytime.

You'll create your account at checkout when you start a subscription, or anytime from the Log in page.

Shipping

How long does shipping take?

Orders are dispatched within 2 business days. Delivery is tracked Australia-wide and usually takes an estimated 7 to 14 business days. Shipping is free on orders over $300 and on any order that includes a 90-Day Supply; otherwise it's a flat $15.

Will my order go through customs?

Orders are shipped from our international fulfilment partner. Very occasionally a parcel may be inspected by Australian Border Force; if a parcel is held or seized we'll work with you on a replacement or refund.

Sleep Support With Melatonin is more likely to be inspected, as melatonin is a prescription medicine in Australia. The melatonin-free version doesn't contain it.

Products

What's in a bottle?

Every bottle is a 30-day supply at the full daily serve. Capsule counts vary by formula, from 60 capsules (2 a day) to 120 capsules (4 a day). Every ingredient and its exact amount is listed on each product page.

Can I stack formulas together?

Yes. The range is designed to be stacked, and our bundles are the most common combinations, priced about 12% below buying separately.

One exception: Travel Support shares TUDCA, NAC and berberine with Liver Support and Blood Sugar Support, so we don't recommend taking those at full dose at the same time. If you take any medication, check with your doctor before starting a new stack.

Is there a limit per order?

Yes. Each order is limited to a 3-month supply (3 bottles) per product. A 90-Day Supply counts as 3 bottles, and products inside bundles count towards the limit too.

Who is Evra Vital?

Evra Vital is a sister brand of Evra Peptides. We make fully dosed supplements with every ingredient and amount on the label, and no proprietary blends. Ingredients are batch-tested before bottling.

Returns

What's your returns policy?

Unopened products can be returned within 30 days of delivery. Contact us first and we'll send instructions. Opened products can't be returned for hygiene and safety reasons, but if something's wrong with your order, get in touch and we'll make it right.